1. You understand that your order cannot begin production until the order, artwork or computer proof have been approved, 7-10 days regular turnaround after approvals.
• Customer often start counting time frame from the day start talking about placing order, which is incorrect. It can take many day(s) or month(s) by client or sales man before finalizing your order of shirt(s), availability of item(s), print color(s), Graphic(s) etc.,
• After all nessasary steps are taken to finalizing the order on both ends, Due date and instruction about next step for placing order will be given to customer.
2. Equipment used to produced your goods are sole property of Texas screen.
All Associated Equipment & Technical Processes Used Are Sole Property Of Texas Screen.
3. Once your merchandise has been delivered, No claim will be accepted
• Once you or a designated party has picked up an order and signed for it, it is considered "accepted" as-is. <p>
• Upon pickup please do verify your merchandise, no claims will be accepted once it's leaves the store. Such as the count of shirts, design, spelling, shirts, apparel, color etc.,
• Refunds or Exchange requested due to decorating style-size, writing, sizes, color shade, spelling errors or general design will not be honored after signing for your items.
• If order was shipped by Texas Screen by UPS, FedEX or any designated shipment company, Once delivered You have 24 hours to check verify your merchandise, no claims will be accepted after 24 hours time period. Please contact us regarding issues by e-mail: texasscreenonline@gmail.com and we'll issue RMA (Return Merchandise Authorization) before making return
• You will have 7 days to returned merchandise to the store after RMA issued, After pass 7 days, It will be considered "Accepted" as-is by you.
• All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.
• What cannot be returned: Items that are not in their original packaging cannot be returned or replaced. Items with noticeable washed, wear cannot be returned. Items must be in like new condition to be eligible for return.
4. Order can not be canceled once approved, no refund or exchange.
• Once you approve the quote and deposit received. We begin the productions such as finalizing graphic in computer, printing films, making screen, ordering your shirts, setup up your design on machine etc.,
5. 20% - 80% canceling fee will apply if order is canceled before production.
• If you call us or e-mail us before we go into production, we may be able to cancel the order upon manager approval.